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Technical Support Engineer - Durham, NC

Provide remote support, service, repair or troubleshooting of state of the art Medical Devices and Advanced Laboratory Diagnostics to customers and Field Service Engineers.

Your job will include:
Provide remote technical support, hardware and software configuration, troubleshooting, and maintenance support for all products.

Read and interpret schematics and electrical diagrams.
Isolate the system fault to the component level for electronic, vacuum, and mechanical systems and repair.

Extensive phone and computer network troubleshooting.

Document and provide reports of parts, service or repairs.

Formal electronics training through trade school, university or MILITARY technical schools.

4-10 yrs engineering technician/service experience

Proficient with test equipment and a wide variety of computer operating systems and networks.

Competitive Salary & EXCELLENT Benefits
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Monojit Paul, Biomedical Engineer

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