Biomedical Engineer - Lab Automation

Biomedical Engineer - Lab Automation

This position reports to the Manager of Service and Support group. Clinical Chemistry and Lab Automation with the responsibility to:

- Satisfying the needs of the Regions/Branches for escalated problems and problem trend analysis.
- Developing Product Support Plans and service troubleshooting/diagnostic tools.
- Training worldwide support specialists, and develop service documentation and procedures necessary to effectively support service and customer needs/wants through the product life cycle.
- Assisting in the development of the serviceability and maintainability aspects of the product.
- Providing design modification requirements, including analysis of engineering changes, to ensure efficient high quality and cost effective service.
- Providing technical input to all relevant documentation and training programs.
- Input to software qualification or validation.
- Participating in the management of reliability growth, provide third level on-site system support.
- Maintaining databases.
- Performing data mining while meeting all regulatory, safety, and quality requirements.